Some systems are experiencing issues

Stickied Incidents

Thursday 28th October 2021

Events Vera UI7 - older events are unavailable

❓ Why ?

Due to a database issue, we need to optimize a few tables. We have taken old events offline and are optimizing the tables. While the operation is ongoing, we are saving new events so they won't be lost. Older events will begin to appear in the interface after 2021/10/29 17:00:00 UTC.

  • Events of the last few days have been imported, so they should be available in the interface. Imported days range is: 2021/10/11-2021/10/28

    We are importing with a low priority process, thus we need more time then initially estimated.

    The remaining events will be imported by Monday, November 4 20:00:00 UTC.

  • Events of the last few days have been imported, so they should be available in the interface. Imported days range is: 2021/10/24-2021/10/28

    The remaining events will be imported by Monday, November 1 20:00:00 UTC.

  • Past Incidents

    Saturday 27th November 2021

    No incidents reported

    Friday 26th November 2021

    Login & User Accounts Login & User Accounts has degraded performance

    Request timed out

  • Login & User Accounts is operational